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Therapy Contracts

... Plus Terms & Conditions

Best Self Therapy : Wirral

Your Contracts:

( ✨Please scroll down for a deeper dive into the what, where and why's. )

1-2-1 Therapy

E-Sign

Walk & Talk

Extra Info 

Couples Therapy

E-Sign

Online via zoom

Extra Info 

By submitting the contact / contract form, you agree that I may use the information you provide to respond to your enquiry.

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Your details will be handled in accordance with my privacy policy and will not be shared with third parties except where necessary or required by law.

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  • You can view my privacy policy here​

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  • Feel free to book your therapy sessions on Calendly  here 

🔏 Further Information on the General Therapy Contract between me, Delyth Cole, Therapist and You, the Client (s)... 

ADDITIONAL SECTIONS (BOUNDARIES & RESPONSIBILITIES)

 

My Therapist Responsibilities

  • To provide sessions on time and in a suitable environment

  • To maintain professional and ethical boundaries

  • To work within the BACP Ethical Framework

  • To engage in regular supervision

  • To protect confidentiality and personal data

  • To review progress collaboratively

  •  To handle social media and chance encounters in ways that protect your privacy

 

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Your Client Responsibilities

  • To engage honestly and respectfully in therapy

  • To attend sessions on time

  • To give 24 hours’ notice for cancellations

  • To limit contact outside sessions to practical matters unless agreed

  • To attend sessions in a way that supports a safe therapeutic environment

  • To discuss endings or breaks openly where possible

 

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This document sets out the terms and conditions of the therapeutic relationship between you, the Client, and me, Delyth Cole, the Therapist.

Integrative ... Psychotherapeutic Counselling & Hypnotherapy
~ Working Together ~

Please read this carefully and keep a copy for your records.

It is designed to ensure clarity, safety, and mutual understanding, and forms part of my ethical commitment to you.

You are welcome to ask questions at any time.

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What's on offer here at Best Self Therapy : Wirral ...​

Nature of the Therapy Offered

 

I offer integrative psychotherapeutic counselling and hypnotherapy, either as standalone approaches or combined where appropriate.

 

Integrative therapy means drawing from different therapeutic models to suit your individual needs. Therapy is collaborative and exploratory - I do not give advice or tell you what to do, but work alongside you to deepen understanding and support change.

 

Hypnotherapy involves guided relaxation and focused attention and is used only with your consent. It is not a substitute for medical or psychiatric treatment.

 

Therapy is not a crisis or emergency service.

 

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Professional Membership & Ethics

 

I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and work in accordance with their Ethical Framework for the Counselling Professions.

 

My BACP membership number is 403711 (MBACP)

 

  • My practice is based on respect, honesty, collaboration, inclusion and care. I am committed to anti-discriminatory and anti-oppressive practice and to providing a service that is welcoming and affirming of neurodiversity and individual difference.

  • I undertake regular clinical supervision and continuing professional development to support safe, competent and ethical practice.

  • Sometimes situations arise where there is not one simple or perfect course of action. Where an ethical decision directly affects you, I will, wherever appropriate and possible, involve you in that decision and explain the reasons for any action I take.

  • Significant ethical decisions are considered carefully, with appropriate use of professional supervision, consultation and relevant legal or professional guidance.​

 

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Therapy Sessions

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  • Sessions are 50 minutes (“the therapeutic hour”) with a 75 minute option for couples

  • Sessions are offered weekly or fortnightly, unless otherwise agreed

  • Sessions are by prior appointment only

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Sessions take place

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  • In person: Therapy Room, Argyle Street, Birkenhead

  • Online: via Zoom

  • Outdoors: 1-to-1 Walk & Talk therapy sessions at agreed Wirral locations

  • Home visits: couples only, by agreement

 

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Fees & Payment

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Current fees:

  • Individual therapy: £60 for 50 minutes

  • Couples therapy: £100 for 75 minutes / £80 for 50 minutes

 

Payment is due before each session via bank transfer or cash (details provided on request).​​

 

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Cancellation Policy

 

  • I completely understand that life happens and sometimes appointments need to change. To keep things fair and sustainable, I ask for 24 hours notice for cancellations or rescheduling.

  • When less than 24 hours notice is provided the full session fee is charged.

  • Of course, if there's an emergency or something unexpected, please let me know as soon as you can and we can talk it through.

 

This policy is applied consistently to support fairness and sustainability. I run a solo private practice.

Exceptional circumstances will be considered at my discretion and in line with ethical practice.

 

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Duration & Ending Therapy

 

I offer both short-term and long-term therapy.

We will review progress approximately every 6 sessions, where appropriate.

 

You may end therapy at any time.

Where possible, I ask for one session’s notice so that we can have a planned ending.

 

I may end therapy if I believe my approach is no longer helpful, in which case I will offer appropriate signposting or referral.

 

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Safeguarding & Confidentiality

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Your privacy and confidentiality are very important to me.

 

  • There are, however, circumstances where I may need to share information in order to protect you or another person from serious harm, respond to a safeguarding concern, or meet a legal obligation.

  • Where it is safe, appropriate and possible to do so, I will aim to discuss this with you before sharing information.

  • I will only share information that is relevant and necessary for the purpose concerned and will consider confidentiality, your wishes, professional ethics and my legal responsibilities when making safeguarding decisions.

  • Safeguarding concerns and difficult ethical decisions may also be discussed within professional supervision while protecting your privacy as far as reasonably possible.

 

If you have any questions or concerns about safeguarding or confidentiality within your therapy, you are welcome to discuss these with me.

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AI & Digital Technology

 

  • I use digital technology where appropriate to support the safe and effective running of my practice, including services for communication, appointment booking, website administration and online therapy.

  • I take reasonable steps to consider the privacy, confidentiality and data-protection implications of the digital services I use.

  • I do not use artificial intelligence (AI) to replace my professional judgement, therapeutic decision-making or the therapeutic relationship.

  • I will not enter personally identifiable client information or confidential therapy material into generative AI systems without an appropriate ethical and data-protection basis and, where required, your informed consent.

  • If the use of a particular digital or AI tool could materially affect your privacy, confidentiality or our therapeutic work, I will aim to explain its purpose and any reasonably foreseeable risks before using it.

 

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Data Protection & Records

 

  • I comply with UK GDPR and the Data Protection Act 2018.

  • I keep minimal, factual records necessary for safe and ethical practice.

  • All records are stored securely and retained for the required period.

  • You have the right to access your personal data in line with legislation.

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Concerns, Feedback & Complaints

 

I want you to feel able to talk openly about how you experience our work together, including anything that does not feel right or helpful.

 

  • If you have a concern about our work, I encourage you to discuss it with me where you feel able to do so. I will take your concerns seriously and aim to respond openly, respectfully and without defensiveness.

  • I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and work within its Ethical Framework.

  • Information about BACP’s Professional Conduct Procedure and the complaints process available to clients can be found on the BACP website.

  • You do not lose your right to seek information or make a complaint to BACP simply because I encourage concerns to be discussed with me.

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These agreements exist to support safety. clarity, and trust.

You are always welcome to ask questions or raise concerns.

 

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Find the privacy policy here

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Best Self Therapy

... with Delyth Cole 

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