Psychotherapeutic Counselling Agreement:

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1. Nature of Psychotherapeutic Counselling​

Psychotherapeutic counselling is a confidential, collaborative process that supports the exploration of emotional, psychological, and relational difficulties. It may involve discussing past and present experiences, thoughts, feelings, and behaviours to increase self-awareness and promote change.

 

At times, the therapy may feel emotionally challenging. You are always welcome to ask for a pause or some grounding at any point during the session.

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While counselling can be beneficial, there are no guarantees of specific outcomes.

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2. Voluntary Participation

• You understand that participation in counselling is voluntary.

• You may pause or end counselling at any time.

 

3. Client Responsibilities

You agree to engage as fully as you are able in the therapeutic process and to communicate any concerns, difficulties, or feedback to your therapist regarding the sessions or the therapeutic relationship.

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4. Therapist Responsibilities

Your therapist, Delyth, commits to providing a safe, respectful, and supportive therapeutic environment in accordance with professional and ethical standards.

Del will:

• Work within the BACP Ethical Framework

• Maintain appropriate professional boundaries

• Seek regular professional supervision to support safe and ethical practice

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5. Confidentiality

Everything discussed in sessions is treated as confidential. Confidentiality may only be broken where there is a legal or ethical duty to disclose information, including:

• A serious risk of harm to myself or others

• Safeguarding concerns involving children or vulnerable adults

• Court orders or other legal requirements

Where possible and appropriate, any need to share information will be discussed with me in advance.

⟁ Del is LivingWorks ASIST trained (Applied Suicide Intervention Skills Training).

 

6. Session Details

• Session length: 50 minutes

• Day / Date / Frequency of sessions: as agreed

• Fee per individual therapy session:  £60 

• Payment method: bank transfer ​

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7. Cancellation Policy

It's completely understandable that life happens and sometimes appointments need to change.

To keep things fair and sustainable, Del asks for 24 hours notice for cancellations or rescheduling.

When less than 24 hours notice is provided the full session fee is charged.

Of course, if there's an emergency or something unexpected, please let Del know as soon as you can and she can talk it through.

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8. Location of Individual Counselling

• In-person: Therapy Room at Wellness, Argyle Street

• Online: via Zoom

• Outdoors: Walk & Talk therapy sessions around the Wirral Peninsula

 

9. Record Keeping & Data Protection (GDPR)

• Del is registered with the Information Commissioner's Office (ICO). She holds basic personal information and handwritten session notes ... admin and brief clinical summaries only ... in accordance with the Data (Use and Access) Act 2025

• Del processes the data under 'contractual necessity' to provide therapy and 'recognised legitimate interests' for safeguarding purposes (to protect you or others from serious harm).

• You have the right to request a copy of the data. As her notes are handwritten, Del will provide these as a legible photocopy or a typed summary. If a request is broad, she may ask for clarification; in such cases, the statutory one-month response period will be paused until that clarification is received. Requests deemed vexatious or excessive may be refused or subject to a reasonable fee.

• please read the privacy policy here

 

10. Informed Consent

• You have the right to clear and honest information about the counselling process, including the nature of the therapeutic relationship, the approach used, and any potential risks and benefits.

• This agreement forms your written consent and is required prior to commencing therapy.

• Please note: counselling is not a replacement for medical, psychiatric, or emergency care, and no medical diagnoses are provided.

 

11. Supervision

• Del works under professional supervision as required by the BACP

• Your identity is always protected when cases are discussed in supervision.

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12. Ending Therapy (Termination)

• Either you or Del may end the counselling relationship at any time.

• Where possible, a discussion about the reasons for ending and the implications for my progress is encouraged.

• Feedback is welcomed at any stage.

• Any concerns may be raised directly with Del or through the professional complaints procedure with the BACP.

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13. Emergency and Crisis Situations

• In the event of an emergency, you should contact your GP, local mental health services, NHS 111, or emergency services (999).

• Del is not available outside scheduled sessions, except for matters relating to cancellation or rescheduling.

 

14. Consent

By ticking the box below, I confirm that:

• I have read and understood this information

• I have had an initial consultation and have had the opportunity to ask any questions

• I give my informed consent to engage in psychotherapeutic counselling​​​​​​​​